Privacy Policy
What we collect
We collect information you provide when you browse or place an order: name, email, phone, billing and shipping address, and order details. We may also use cookies and analytics to understand site performance.
How we use your data
- To process and deliver orders
- To communicate order updates and support
- To improve our website and services
- To send offers or updates (only if you opt in)
Payments
Payments are processed securely by our partners (e.g., Razorpay). We do not store your card or UPI details on our servers. See Razorpay’s privacy policy for their data practices.
Cookies
We use necessary cookies for site functionality and analytics cookies to improve user experience. You can manage cookies through your browser settings.
Data sharing
We share data only with trusted service providers (payment gateways, couriers, analytics tools) to fulfill orders and run the site. We do not sell your personal data.
Data retention
Order records are retained as required by law and for business purposes. Account data is retained until you request deletion or your account remains inactive for an extended period.
Your rights
You can request access, correction, or deletion of your information by writing to contact@mithilanchalswad.shop.
Contact
For privacy questions, email contact@mithilanchalswad.shop.